Surgical Care Associates: SAP SuccessFactors AMS Services
Surgical Care Associates (SCA) Health is a national surgical and practice management company serving over two million patients each year at 370+ clinical locations and 400 physician practice clinics. Learn how SCA transformed Talent operations with 3Core SAP SuccessFactors AMS Services
SCA SAP SuccessFactors AMS Needs
Fragmented Incentive Plan
Fragmented incentive plans with different structures for administrators, finance leaders, regional presidents, and support services.
Manual Plans and Templates
Manual processes and templates that were prone to errors and delays, making incentive payout management inconsistent.
Lack of integration
Lack of integration between merit and bonus programs, which led to inefficiencies and limited visibility for employees and leaders.
Custom reporting and statements needs
Custom reporting and statements needs, requiring flexible compensation templates to meet both compliance and internal governance standards
SAP SuccessFactors AMS Delivered
Custom Incentive Plan Development
Built incentive plans for Administrators, Development Leaders, Finance Operations teams, Group Presidents, Regional Presidents, and Support Services staff and leaders.
Custom Compensation Enablement
Created a central custom compensation template and a dummy template to act as a placeholder for incentive plan attainment and payout data, feeding into the custom compensation statement.
Variable Pay Module Implementation
Delivered functionality to design and manage bonus programs, integrating them with merit planning and compensation processes.
Merit Planning Enhancements
Updated the merit planning form format to align with eligibility criteria and governance rules, and provided ongoing support for revisions.
Compensation Statements
Delivered both single (merit/lump sum only) and combined (merit + bonus) compensation statements for clear employee communication.
Ongoing AMS Support
Provided advisory and operational support for occasional merit planning cycles and updates.
SAP SuccessFactors AMS Key Outcomes
Standardized Incentive Programs
Eight distinct annual incentive plans covering administrators, finance leaders, development leaders, group and regional presidents, and support services were consolidated and managed centrally in SuccessFactors. This eliminated fragmentation and provided a unified approach to incentive planning across the organization.
Custom Compensation Template
A new custom compensation template, along with a dummy placeholder template, was built to manage attainment and payout data. This ensured accurate, automated feeding of data into custom compensation statements, reducing errors and manual work.
Variable Pay Module Deployment
The SuccessFactors Variable Pay module was successfully implemented, supporting diverse bonus programs for facility CEOs, finance leaders, regional leaders, and more. This gave the organization a scalable way to manage variable pay programs and integrate them with broader compensation strategies.
Greater Efficiency and Compliance
Automated merit planning forms and workflows reduced administrative overhead, while governance-aligned revisions ensured compliance. The flexibility to adapt templates as eligibility rules evolved provided the organization with agility and control over its compensation strategy.
Author | Shyam Reganti
Shyam is an SAP Practice Lead at 3Core Systems, focused on helping organizations through every step of Digital Transformation Journey
Simplify complex incentive structures and deliver transparent rewards with 3Core’s SuccessFactors AMS expertise. Contact us today!
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