Customer Story: YMCA Chicago
Serving more than 300,000 individuals each year, the YMCA of Metropolitan Chicago is one of the largest social enterprises in Chicagoland — and in many ways, one of the largest playgrounds!
Key Challenges
YMCA Chicago was operating on SAP BI 4.0 SP04, which created performance limitations and recurring publication issues. Generating OSA reports was time-intensive, requiring nearly two hours of manual effort per run. With reports scheduled 2.5 times a month—around 30 times a year—this resulted in approximately 60 hours of repetitive manual work annually. The organization needed a more efficient, reliable, and automated reporting process to eliminate delays and improve performance.
SAP Solutions Deployed
3Core Systems deployed solutions below to turn challenges into business outcomes
3Core Systems partnered with YMCA Chicago to execute a seamless upgrade of their SAP BI environment. The project scope included:
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Upgrading the SAP BI application from version 4.0 SP04 to 4.2 SP04
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Migrating content and ensuring configuration compatibility
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Comprehensive system and user acceptance testing
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Supporting the organization through a smooth go-live transition
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Before the Upgrade
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OSA report publications required ~2 hours per run
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Average of 30 runs per year
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~60 manual hours annually spent on repetitive reporting tasks
After the Upgrade
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Automated scheduling of OSA report publications
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Publications issues eliminated
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Significant reduction in publication run times
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Overall system performance and reliability improved
Business Impact
By modernizing its BI platform, YMCA Chicago gained a more efficient, automated, and reliable reporting environment. The upgrade not only saved the organization 60+ manual hours per year but also improved report delivery timelines and performance, allowing staff to focus more on strategic initiatives and less on system maintenance.
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Successful Upgraade
All project objectives were successfully achieved, including eliminating publication issues, reducing run times, and improving reporting performance.
On Time and Budget
Every milestone was completed on or before the target date, with go-live achieved on schedule.
User Acceptance
Minimal issues were identified during testing, ensuring quick user adoption and confidence in the new system.
Collaboration Excellence
Close teamwork between YMCA Chicago and 3Core Systems enabled a smooth upgrade with excellent workmanship and communication.
Author | Shyam Reganti
Shyam is an SAP Practice Lead at 3Core Systems, focused on helping organizations through every step of Digital Transformation Journey
Don’t let post-go-live issues slow you down. 3Core Systems helps you stabilize, optimize, and fully adopt SuccessFactors solutions. Reach out now to unlock efficiency and independence for your administrators.
Contact Us
3Core Systems is an SAP Silver Partner Providing System Integration, Consulting and Support Services. For Immediate help, please call (630) 748-8800
