Employee Central Workflow FAQs

Employee Central Workflow FAQs

The Auto-Delegate feature is a Universal feature.

  1. Navigate to Admin Tools > Manage Organization, Pay and Job Structures > Select “Workflows”.
  2. Select any workflow.
  • If you can see the field “Is Delegate Supported”, then your instance can be configured with no additional actions from Customer Success.
  • If you do not see this field, please open a support ticket and request that your “EC instance be enabled for Workflow Delegation”.

How to enable Workflow Delegation (once the “Is Delegate Supported” available).
  
There are 2 parts to enabling workflow delegation.

    • Enabling the workflow delegation on individual workflows.
    • Selecting an individual to assume approval rights.

 Workflow steps of type Role, Dynamic Role, Dynamic Group and Position are currently supported 

  • Manual delegation is when a workflow is accessed by the approver and selects an individual to
    approve ONLY that workflow.
  • Auto-delegation is when an individual is selected to approval ALL eligible (delegation enabled) workflows.

No, they will not have the option to delegate the already delegated workflow to antoher user.

No – both must be completed any effect on workflows.

No – enabling delegations in workflows will only effect workflows created after the workflow has “Is Delegation Supported” set to “Yes”.

Yes – Administrators could “Proxy” as the employee and change the delegate.
 
OR
 
Navigating to Admin Center > Manage Data > Select “Auto Delegate Config”. Any employee with a delegate selected will be visible here. The administrator can change, disable, or delete the delegate.

The primary communication should be from system administrators. This will set the appropriate expectations, consistent with your organization’s practices. For example; workflows for position changes may be allowed for delegation but not any pay related actions.
 
Workflow approvers would see the “delegation” option on the actual workflow approval screen. The absence of this option would indicate that the workflow is not eligible for delegation.

No – For example: if A-> B -> C, auto delegatee will be B when step owner = A

No – Users can only select one delegatee.

Yes- The delegatee can decline the delegated approval. The approval responsibility would then revert back the original approver

The workflow will revert back to the original approver.

The system will default to permissions set for the delegated user, with regards to the employee that the workflow was triggered for, and the employee will have to be apart of the Delegates RBP Target Population.

As of 06/27/2019 this is not possible/not supported.

Delegation does not work retrospectively. It will only work once it has been set up and the workflow has ‘Is Delegate Supported’ set to Yes

Source: SAP Knowledge Base Article. Tags: #SAPSuccessfactors #EC #FAQs #cloud #hr

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Shyam Reganti

Shyam Reganti

Shyam is a Solution Engineer at 3Core Systems Inc, focused on helping clients with HR and Digital Transformation